Shipping policy
WHERE WE SHIP
FEMEVY ships to the destinations available at checkout. If your country or address is not listed at checkout, we are unable to accept the order for that destination. Shipping methods and charges are shown before you complete your purchase.
ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment confirmation. Processing time is separate from transit time. During busy periods, holidays or promotions, processing may take longer. We will contact you if an issue prevents us from processing an order.
ESTIMATED DELIVERY TIMES
Delivery estimates begin after the order has been processed and shipped. They are estimates, not guaranteed delivery dates, and may change due to carrier operations, customs clearance, weather, local holidays, remote-area service or other events outside our control.
- United States — Standard: 7–15 business days
- United States — Express: 5–10 business days
- International destinations: generally 7–20 business days
- Remote destinations: delivery may take up to 25 business days
Any free-shipping offer applies only to the qualifying destinations, products and order thresholds shown in the offer and at checkout.
TRACKING
When tracking is available, we will email tracking details after dispatch. Carrier tracking may take time to update. Please use the carrier’s tracking page for the latest scan and contact us if tracking has not updated or the parcel appears delayed.
CUSTOMS, DUTIES AND TAXES
International orders may be subject to import duties, taxes, customs fees or other charges. Unless checkout states that these amounts are collected by FEMEVY, they are charged by the destination country or carrier and are the customer’s responsibility where permitted by law. Customs authorities may hold a parcel and may require additional information from the recipient. Any import charges or collection process shown at checkout takes precedence.
DELIVERY ADDRESS AND DELIVERY ISSUES
Please check that your name, address, apartment or unit number, postal code, phone number and email are correct before placing the order. Once a parcel has been handed to the carrier, changes may not be possible. If a parcel is returned, delivery is refused, or delivery fails because the address or recipient information is incomplete or incorrect, contact us. Additional shipping charges may apply before a replacement shipment is sent, and any refund will be handled under applicable law and our Refund and Return Policy.
If a parcel is marked delivered but you cannot find it, or if it is delayed, contact the carrier and email us at contact@femevy.com with your order number. We will help review the tracking and open an investigation where available. Please contact us promptly so the carrier’s reporting window is not missed.
CONTACT
For shipping questions, contact FEMEVY at contact@femevy.com or +1 754-714-3120. ANG DIGITAL BUSINESS LLC, 911 E Atlantic Blvd, STE 101, Pompano Beach, FL 33060, United States.